JOB DESCRIPTION
Job Description
Are you a computer IT Engineer Superstar? Looking to really advance your career working on a highly visible and strategic project? Wanting to be recognized for your capabilities? Thrive on cutting-edge technology? And, get paid well in the process? If you are ready to take your career to the next level, read on.
Highlands is developing, marketing, and supporting the next generation in software for a major US-based client. Since 2004, Highlands continues to develop and market state-of-the-art software for global markets. For additional information about Highlands, visit www.highlands.in
Role/Purpose
We are currently hiring several IT Executives to work for a major US-based software company. We are looking for self-motivated, detailed oriented individuals to work in the following areas:
- Monitoring of servers and network devices to ensure minimal downtime.
- Management and backup of servers, Hyper-V workstations and network configuration.
- Managing and Troubleshooting SQL Server also taking care of backup and restores.
- Manage Forticlient Antivirus Endpoint protection server updates, WSUS updates, WDS, file & print services.
- Monitor and troubleshooting networking and connection issues.
- Installation, configuration and managing of Windows 10 and 11 workstations.
- Troubleshooting SQL Server, Office 365 and internet related issues.
- User and security access management using Active Directory Services.
- Excellent communication skills both in Hindi and English, should be able to speak and write effectively.
- Manage other adhoc IT work as assigned by the management.
- Excellent interpersonal skills with a proven ability to collaborate with a team.
- Excellent analytical and problem-solving skills.
- Proficient with or able to quickly learn systems and software used by the organization.
- Handling day to day user queries related desktop (MS Outlook, antivirus, basic networking, hardware, OS, applications troubleshooting).
- Must have good exposure on PC, Laptop, Printer, and Scanner Installation & Troubleshooting.
- Ability to solve complex hardware and software issues.
- Co-ordination with vendors for timely resolution of hardware related issues, and order new equipment and software as necessary.
- Asset Management.
- Willing to work in USA shift.
- Knowledge of SharePoint will be an added advantage.
Candidates interested in this position must demonstrate excellent computer technical support expertise, along with good verbal and written communication skills.
Role: IT Engineer – Night Shift
Salary: Not Disclosed by Recruiter
Industry: Software Product
Department: IT Support
Role Category: IT Support – Other
Employment Type: Full Time, Permanent