Customer Relationship Executive – USA Corporation
Roles and Responsibilities
Are you a Customer Relationship Superstar? Looking to really advance your career working on a highly visible and strategic project? Wanting to be recognized for your customer service capabilities? Thrive on cutting-edge technology? And, get paid well in the process? If you are ready to take your career to the next level, read on.Highlands is marketing the next generation in software for a large US-based client. Since 2004, Highlands Info Tech continues to develop and market state-of-the-art software for global markets. For additional information about Highlands, visit www.highlands.in
Role/Purpose
We are currently looking to hire several Customer Relationship Executive to work in a Business Development Department for a USA-based software company.
The right candidate is an excellent communicator, with keen understanding of the importance of maintaining the relationship with the customer and has proven ability to handle customer queries through email and phone calls. The right person also has a keen eye for new opportunities and pass existing clients to the sales department for additional up-selling opportunities. Key responsibilities will include improving customer satisfaction by regularly follow-up calling and emailing existing corporate clients.
A qualified candidate should possess excellent skills in oral, presentation, and written communication. The candidate needs to handle various challenges with an ability to solve them and thus possess ability to think outside of the box within a dynamic and fast paced work environment.
Candidate must be willing to work USA-based hours.
Requirements
- Minimum of 2 years in customer support preferably in software.
- Excellent knowledge of the Windows computers and experience of international marketing is an added advantage.
- Great team player.
- Should possess excellent skills for client relationship building.
- Strong communication and organizational skills.
- The ability to multi-task is critical.
- Exceptional listening, problem solving, and follow through skills.
- Fluent written and spoken English.
You don't want to be "just another face" at some huge company--but be truly recognized for your ability and hard work.
You want to feel as part of a high-performance team, and get advancements and bonuses based upon your merits and ability. And, (most importantly) get paid well and have fun in the process.
Perks and Benefits Best in the industry
Role:Non Tech Support - Voice / Blended
Salary: Not Disclosed by Recruiter
Industry:Software Product
Department:Customer Success, Service & Operations
Role Category:Voice / Blended
Employment Type:Full Time, Permanent
Key Skills
Education
UG:Any Graduate
PG:Any Postgraduate
Doctorate:Doctorate Not Required
Company Profile
Highlands Info Tech
Highlands, located in Graphix Tower, offers its employees the best work environment, fun and rewarding culture, benefits, and career growth opportunities that empower them to meet their full potential. Since 2004, Highlands has been a software development innovator providing full-cycle high quality services to its customers worldwide. Highlands is expert in development, customization, and integration of complex software solutions offering a well-balanced blend of technology skills, domain knowledge, hands-on experience, effective methodology, and passion for IT.
Company Info
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View Contact Details+
Recruiter Name:HR Department
Contact Company:Highlands Info Tech
Telephone:0120-6354100
Reference Id:CRE
Website:http://jobs.highlands.in